Refund policy

Return & Refund Policy

 

Sealed product: unopened, factory-sealed product may be returned within 14 days of delivery if it is still sealed and in the condition it arrived. Buyer pays return shipping. Refunds are issued to the original payment method once we receive and inspect the return.

 

Singles and graded cards: because card market prices move daily, all sales on singles and graded cards are final. If a card arrives damaged or is not the card pictured, contact us within 48 hours of delivery with photos and we will make it right with a replacement or refund.

 

Rip & Ship: all Rip & Ship purchases are final. Product opened live on stream at your request cannot be returned, refunded, or exchanged. See our Rip & Ship Rules page for full details.

 

Damaged or lost in transit: every order ships with tracking. If your order arrives damaged, keep all packaging and send us photos within 48 hours so we can file a carrier claim and resolve it. Lost packages are handled case by case once the carrier confirms the loss.

 

To start a return or report an issue, contact us through the contact page or reply to your order confirmation email.